FAQs

Our expertise lies in the installation of hardwood, luxury vinyl plank (LVP), laminate, and engineered wood flooring. We offer a diverse range of options to accommodate various aesthetic preferences and financial considerations.

Indeed, we do. We offer complimentary, no-obligation in-home consultations to provide you with a clear understanding of costs and available options before you make any decisions.

Certainly. Our team will guide you through our sample collection, discuss your specific needs and lifestyle, and assist you in selecting the ideal flooring that harmonizes style, durability, and cost-effectiveness.

The majority of our projects are completed within 1 to 3 days. The exact duration depends on the size of the area and the type of flooring being installed.

Yes, we do. Our service includes the removal and disposal of your existing flooring prior to installation, ensuring a hassle-free process for you.

Solid hardwood is crafted from a single piece of wood and can be refinished multiple times. Engineered hardwood, on the other hand, features a layered construction that provides better resistance to moisture and temperature fluctuations.

Indeed, it can. LVP is engineered to replicate the appearance and texture of natural hardwood while offering enhanced durability, water resistance, and easier maintenance.

Yes, we do. We provide product warranties (which vary by manufacturer) and an installation warranty to ensure your complete satisfaction and peace of mind.

We advise regular sweeping or vacuuming, cleaning with a wood-appropriate floor cleaner, and avoiding excessive moisture exposure to maintain the beauty of your floors.

Indeed, we are. Pillar Wood Floors is a locally owned and operated business, dedicated to serving Connecticut homeowners with skilled craftsmanship and individualized service.